You have decided to buy a new car, or maybe your first car. But where to go? There are many car dealerships that offer and promise a variety of things. We have a few steps you can take to make sure you find a good and trustworthy dealership that will not scam you. If you follow these steps, you will have an enjoyable car buying experience.
Do research. It is always important to gather as much information as you can. Use the Internet to find reviews and opinions about the dealerships you are considering. Visit Better Business Bureau and JD Power.
Choose experience. Companies who have been around for a long time are usually the good ones. To stay in business for many years takes good business skills. The companies who have been around for a long time has the most experience in buying and selling cars and knowing what is good quality. You want one of these experienced companies.
Compare prices. Contact the different dealerships and compare their prices for the car models that you are interested in. Compare the pre-owned and new models and their prices. You can do a lot of these comparisons online.
Customer perks. Some dealerships offer customer perks like car washes, loaner cars when your car is being serviced, pick-up and drop-off services, or free oil changes. These perks are an effort to attract loyalty and repeat service.
Look at the facility. Evaluate the structure, professionalism, cleanliness, and maintenance of the dealership. Does everything look in a good condition and clean? Are the staff friendly and professional? These things will tell you a lot about the company and whether you want to do business with them.
Evaluate the service. You want to have good service that is not aggressive or pushy. There needs to be a balance between prompt and valuable service and forcing a potential buyer to buy a car they may not want.
In the end of this process, you should have a good idea of which dealership you would like to start a relationship with. It becomes a relationship because you will have to return for services and repairs. If you feel good about what you know and see, you have found the right dealership for you.